Terms of service
Terms of Service
Welcome to Racelize. These Terms of Service govern your use of our website and your purchase of products from us.
By accessing or using our website, placing an order, or purchasing a product, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.
1. General Conditions
By using our website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.
We reserve the right to refuse service, cancel orders, or limit quantities where reasonably necessary, including in cases involving suspected fraud, unauthorized activity, pricing errors, or violations of these Terms.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.
However, colors and product appearance may vary depending on your device or screen settings.
We reserve the right to correct errors, update product information, and change product availability at any time without prior notice.
3. Prices and Payments
All prices displayed on our website are shown in the applicable currency indicated at checkout.
Prices, promotions, and offers may change at any time.
You agree to provide accurate and complete billing and payment information when placing an order.
We reserve the right to cancel or decline an order if payment cannot be successfully authorized or if there is a suspected payment or fraud issue.
4. Orders
Placing an order constitutes an offer to purchase the selected products.
After you place an order, you may receive an order confirmation. An order confirmation does not necessarily guarantee that the order will be fulfilled if circumstances arise that require cancellation.
We may cancel or limit an order where:
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A product is unavailable
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There is an obvious pricing or product information error
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Payment cannot be verified
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We reasonably suspect fraudulent or unauthorized activity
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There has been an error in the ordering or shipping information
If we cancel an order after payment has been received, we will arrange an appropriate refund.
5. Shipping and Delivery
We will process and ship orders using the shipping method selected or offered at checkout.
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather, or other transportation issues.
Customers are responsible for providing accurate shipping information.
We are not responsible for delays caused by incorrect or incomplete delivery information supplied by the customer.
6. Returns, Exchanges, and Refunds
Our returns, exchanges, and refunds are governed by our Return & Refund Policy.
We accept returns for eligible defective and non-defective products within 30 days, provided the products are new and unused.
We also accept exchanges for eligible products.
Returns are made by mail, and the customer is generally responsible for return shipping and the return label.
We do not charge restocking fees.
Approved refunds are processed within 14 days after the returned product has been received and processed.
Nothing in these Terms limits any mandatory consumer rights available to you under applicable law.
7. Cancellations
If you need to cancel an order, please contact us as soon as possible at:
We will make reasonable efforts to accommodate cancellation requests before an order has been shipped. Once an order has been shipped, cancellation may no longer be possible and the return process may apply.
8. Website Use
You agree to use our website only for lawful purposes.
You must not:
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Use the website for fraudulent or unlawful purposes
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Attempt to gain unauthorized access to our systems
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Interfere with the operation or security of the website
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Upload malicious code, viruses, or harmful material
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Copy or misuse website content without authorization
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Attempt to collect personal information belonging to other users
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Use automated systems to improperly access or scrape the website
We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.
9. Intellectual Property
Unless otherwise stated, the content on our website—including text, graphics, logos, photographs, product descriptions, designs, and other materials—is owned by or licensed to Racelize and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.
10. Third-Party Services and Links
Our website may use or link to third-party services, applications, payment providers, shipping companies, or other websites.
Third-party services are governed by their own terms and policies. We are not responsible for the content, availability, security, or practices of third-party services beyond what is required by applicable law.
11. User Information
When you provide information to us, including information required to place an order or contact customer service, you agree that the information is accurate and current.
Our collection and use of personal information is described in our Privacy Policy.
12. Errors and Corrections
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other information.
We reserve the right to correct such errors and update information when necessary.
If an order is affected by a material error, we may contact you regarding the issue and provide appropriate options, including cancellation where applicable.
13. Disclaimer
To the fullest extent permitted by applicable law, our website and its content are provided on an "as available" basis.
We do not guarantee that the website will always be uninterrupted, error-free, or completely secure.
Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.
14. Limitation of Liability
To the fullest extent permitted by applicable law, Racelize will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products, except where such liability cannot legally be excluded.
Nothing in these Terms limits liability for matters that cannot legally be limited under applicable law.
15. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or reasonable costs resulting from your unlawful use of the website or your material violation of these Terms.
This provision does not affect any rights or remedies you may have under applicable consumer protection laws.
16. Governing Law
These Terms will be governed by the laws applicable to the relationship between Racelize and the customer, subject to any mandatory consumer protection laws that apply to the customer's location.
Nothing in these Terms is intended to remove or restrict mandatory rights available to consumers under applicable law.
17. Changes to These Terms
We may update these Terms of Service from time to time.
When changes are made, we will update the Last updated date at the top of this page. Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.
18. Contact Us
If you have questions about these Terms of Service, please contact us:
Racelize
Email: contact@racelize.tech
Website:
Racelize