Shipping Policy

At Racelize, we work to process and deliver your order as quickly and reliably as possible. Please review the information below for details about our shipping methods, delivery times, and shipping costs.

1. Shipping Destinations

We currently offer shipping to customers in the United Kingdom.

Shipping availability may vary depending on the product and destination. Available shipping options and costs will be displayed at checkout.

2. Standard Shipping

Our standard shipping option is:

Standard Shipping

• Delivery time: 3–5 business days

• Shipping cost: £4.00

• Free shipping on orders of £150.00 or more

Delivery estimates begin after your order has been processed and dispatched.

3. Order Processing

Orders are generally processed before being handed to the shipping carrier.

Processing and dispatch times may vary depending on product availability, order volume, weekends, holidays, and other circumstances.

Once your order has been dispatched, you may receive shipping information or tracking details where available.

4. Delivery Times

The delivery times stated above are estimates and are not guaranteed delivery dates.

Delays may occur because of circumstances outside our reasonable control, including:

• Carrier delays

• Severe weather

• Public holidays

• Customs or border processing

• Incorrect or incomplete delivery information

• Transportation disruptions

• Unexpected operational delays

If your order is delayed, please contact us and we will do our best to assist you.

5. Shipping Address

Please make sure your shipping address is complete and accurate when placing your order.

Racelize is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete information provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us immediately at:

contact@racelize.tech

We will make reasonable efforts to update the address before the order is dispatched, but changes cannot be guaranteed once an order has been shipped.

6. Tracking

Where tracking is available, tracking information may be provided after your order has been dispatched.

Tracking updates are provided by the applicable shipping carrier and may take some time to appear after dispatch.

7. Lost, Damaged, or Missing Packages

If your package appears to be lost, damaged, or has not arrived within the expected delivery period, please contact us at contact@racelize.tech.

For damaged packages, we may request photographs or other information to help us investigate the issue with the shipping carrier.

8. Delivery Address and Failed Delivery

Customers are responsible for ensuring that someone can receive the package where required.

If a package cannot be delivered because of an incorrect address, insufficient address information, or repeated failed delivery attempts, additional shipping arrangements or charges may apply where permitted by law.

9. Shipping Costs

Shipping costs are calculated according to the applicable shipping option and destination and are displayed during checkout.

For United Kingdom orders:

Standard Shipping: £4.00

Free Standard Shipping: Orders of £150.00 or more.

10. International Shipping

At this time, our standard shipping policy applies to the United Kingdom.

If we begin shipping to additional countries, shipping availability, delivery estimates, and applicable costs will be displayed at checkout and this policy may be updated accordingly.

11. Contact Us

If you have any questions about shipping or your order, please contact us:

Racelize
Email: contact@racelize.tech

We are happy to assist you with your order and delivery questions.

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Racelize
racelize.tech